Designing Customer Satisfaction Surveys that Work

Thursday, July 2nd, 2009

Why should you bother? The life blood of any business is good customer service. Although new customers are very important good customer service will help generate customer loyalty and repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you ...

Writing Effective Surveys Top Tips

Sunday, June 7th, 2009

How to create a survey using Survey GalaxyWriting surveys is considered easy; but is it? The truth is that writing surveys is easy but writing surveys that will be effective is more difficult. The following tips will help you write more effective surveys. 1. What is the survey’s purpose? ...